AnimatedBanner

Frequently Asked Questions

Cash Aid Assistance

Q.

What is CalWORKs?

A.

The California Work Opportunity and Responsibility to Kids (CalWORKs) program is the State implementation of the Federal Temporary Assistance to Needy Families (TANF) program. It provides time-limited cash assistance to families with children. CalWORKs recipients are automatically eligible for Medi-Cal, and may qualify for Food Stamp benefits. Adults in the program are required to participate in a work activity unless determined exempt.

Q.

Who is eligible for cash assistance?

A.

Cash benefits for the care of needy children may be available when:

  • When one or both parents are deceased.
  • When one or both parents is physically or mentally incapacitated.
  • When the principle wage earner parent is unemployed.
  • When one or both parents is continually absent from the home in which the child is living.

Q.

What to bring when applying for cash assistance?

A.

On the day you apply for CalWORKs assistance, you will be asked to complete some forms and to listen to an explanation of your rights and responsibilities. You will be given an appointment to return to meet with an Eligibility Worker and complete the application process. You are advised to bring the following items with you if applicable:

  • Identification (Drivers License or California Identification Card.)
  • Social Security Card or verification that it has been applied for all family members.
  • Verification of rent and utilities.
  • Statements of Bank Accounts and any other resources.
  • Proof of US Citizenship and Immigration Services of permanent resident alien status.
  • Immunization records.
  • Verification of income, wages and Social Security Benefits.
  • Copies of vehicle(s) registration(s).

Q.

How much cash assistance can be received?

A.

The amount of cash assistance a family receives varies by the number of family members and income.

Q.

Are there time limits for receiving cash assistance?

A.

Adults under the CalWORKs program are limited to receiving cash benefits for a lifetime cumulative period of 48 months.

Cal Fresh (Formerly Food Stamps)

Q.

How soon will I be certified for the Cal Fresh program?

A.

After all necessary information is provided and verified for eligibility, you will be able to be certified within 30 days of your dated application.

Q.

What if I need help right away?

A.

You may qualify for Expedited Services and be certified for Cal Fresh within three (3) days if you meet the requirements.

Q.

What can Cal Fresh benefits be used to purchase?

A.

Benefits can be used to purchase:

  • Food for human consumption.
  • Seeds and plants to grow food for household use.

Q.

What items cannot be purchased using Cal Fresh benefits?

A.

Any non-food item such as pet food; soaps; paper products, and household supplies; and grooming items and cosmetics. Alcoholic beverages or tobacco products. Vitamins and medicines. Any food that will be eaten in the store. Any food marketed to be heated in the store.

Q.

Can I get help if I am working?

A.

You may be eligible to receive Cal Fresh benefits even if you work, if you are low-income. Income limits vary depending on the number of person in your household and their ages.

Q.

What is the amount of Cal Fresh benefits will I receive?

A.

The amount of Cal Fresh benefits you can receive is based on the number of people in your household, the total amount of your household’s income, and the U.S. Department of Agriculture’s (USDA) Thrifty Food Plan. The Thrifty Food Plan is an estimate of how much it costs to provide a household with nutritious, low-cost meals.

Q.

If I am receiving SSI/SSP, can I also receive Cal Fresh benefits?

A.

If you are receiving SSI/SSP, you cannot receive Cal Fresh benefits in California. However, other family members may be eligible to receive Cal Fresh benefits.

Medi-Cal

Q.

What is Medi-Cal?

A.

People in many different situations qualify for Medi-Cal. Some are listed below:

  • 65 years of age or older
  • Blind
  • Disabled
  • Under 21 years of age
  • Pregnant
  • Diagnosed with breast or cervical cancer
  • In a skilled nursing facility or intermediate care facility Parent or caretaker relative of a child under 21, and
    • The child’s parent is deceased or doesn’t live with the child, or
    • The child’s parent is incapacitated, or
    • The child’s parent, who is the primary wage earner, is unemployed or underemployed.

Q.

How long does it take?

A.

Forty-five (45) days are allowed to process a Medi-Cal application not involving a disability. If you are applying for Medi-Cal based on a disability, your application process may take up to 60 days or longer. To avoid delays in the processing of your case, submit all information requested of you as soon as possible. Ask your Eligibility Worker (EW) if you are having trouble obtaining information.

Q.

Do I have to pay for Medi-Cal?

A.

It depends.

  • If your income is less than Medi-Cal limits for your family size, you will receive Medi-Cal services at no cost to you.
  • If your income is more than Medi-Cal limits for your family size, you will have to pay a certain amount only in the month you have medical expenses. The amount you pay is called your share of cost (SOC). When you pay or promise to pay that amount, we say that you have met your SOC. Once you have met your SOC, Medi-Cal will pay the rest of your covered medical bills for that month.

Q.

What is the Healthy Families Program?

A.

The Healthy Families Program is a low-cost coverage program for children ages 0 through 19. The Healthy Families Program is administered by the State of California Department of Health Services. The Healthy Families Program offers:

  • Low-cost comprehensive health, dental, and vision insurance.
  • Choice of health, dental, and vision insurance plans.
  • No co-payment for preventative services; $5 co-payment for non-preventative services.
  • Low monthly premiums.
  • Medical assistance for children without health insurance and children receiving Medi-Cal benefits with a share of cost.
  • Medical assistance for children whose families have property (such as savings or cars) which makes them ineligible to Medi-Cal.
  • Medical assistance for children in single or two-parent working families.

General Assistance

Q.

What is General Assistance?

A.

General Assistance (GA) is a cash assistance loan program funded by the County of Tehama for eligible indigent adults with no minor children.

Q.

What if I need medical services?

A.

If you are eligible for GA, you may be eligible for County Medical Service Program (CMSP).